Sales Policy for Spy Topin

Effective Date: January 7, 2025

This Sales Policy outlines the terms and conditions governing the sale of products through Spy Topin’s website, www.spytopin.com. By making a purchase on our website, you agree to the terms set forth in this policy. Please read the following sections carefully to understand our sales process, payment, pricing, and other essential information.

1. Product Availability and Descriptions

  • Product Listings:
    Spy Topin strives to provide accurate and up-to-date product information, including descriptions, pricing, and availability. However, we cannot guarantee that all information is free from errors or omissions. We reserve the right to correct any inaccuracies or change product details at any time without notice.

  • Stock Availability:
    While we aim to keep our product inventory up to date, items may be out of stock or discontinued. In such cases, we will notify you as soon as possible if an item you ordered is unavailable. We may offer you an alternative product or issue a refund if the item cannot be restocked in a reasonable time frame.

  • Product Images:
    The images of products displayed on our website are for illustrative purposes only. Actual product colors, styles, or packaging may vary slightly from what appears on your screen.

2. Pricing

  • Pricing Information:
    All prices listed on our website are in U.S. Dollars (USD) unless otherwise indicated. Prices are subject to change without notice. We reserve the right to modify product prices, shipping fees, and other charges at any time.

  • Taxes:
    Sales tax will be applied to orders where applicable, based on the shipping address. The appropriate tax rate will be calculated and displayed at checkout before you complete your purchase.

  • Discounts and Promotions:
    Spy Topin may offer discounts, promotions, or special offers from time to time. These offers are subject to availability and may have specific terms and conditions, such as limited time frames or product exclusions. Please review these terms before making a purchase.

  • Errors in Pricing:
    In the event of a pricing error on our website, Spy Topin reserves the right to cancel or adjust any orders placed at the incorrect price. If this occurs, we will notify you of the error and provide options for proceeding with the purchase at the correct price.

3. Ordering Process

  • Placing an Order:
    To place an order with Spy Topin, simply browse our website and select the products you wish to purchase. After adding items to your cart, you will be prompted to provide your shipping information and payment details to complete the checkout process.

  • Order Confirmation:
    Once your order is submitted, you will receive an order confirmation email with the details of your purchase. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for reasons such as product availability, pricing errors, or suspected fraudulent activity.

  • Order Modifications:
    Once an order is placed, it is processed quickly to ensure prompt shipping. We are unable to modify or cancel orders after they have been confirmed. If you wish to make changes to an order, please contact us as soon as possible at info@spytopin.com, and we will do our best to accommodate your request before the order is processed and shipped.

4. Payment Methods

Spy Topin accepts the following payment methods:

  • Credit and Debit Cards:
    We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Payment is processed securely through our third-party payment gateway.

  • PayPal:
    You may also choose to pay using PayPal for your order. PayPal is a secure and reliable payment method.

  • Other Payment Methods:
    Depending on your location, we may offer additional payment options. Please check the available payment methods during the checkout process.

  • Payment Authorization:
    Payment authorization is required before any orders are processed and shipped. In some cases, our payment processor may request additional information to verify your payment. If authorization is declined, your order may be canceled, and you will be notified.

5. Order Fulfillment and Shipping

  • Shipping and Delivery:
    Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking details (if available). Delivery times vary depending on the shipping method selected and the destination. For more information on our shipping policies, please refer to our Shipping Policy.

  • Shipping Costs:
    Shipping fees are calculated based on your order size, weight, and destination. Shipping costs will be displayed during checkout before you finalize your order.

  • International Shipping:
    We offer international shipping to select countries. If shipping to your country is available, you will see it as an option at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

6. Returns and Refunds

  • Return Policy:
    If you are not satisfied with your purchase, you may return eligible items within 30 days of receiving your order, provided they are in unused and resalable condition. Please refer to our Refund and Returns Policy for detailed instructions on how to initiate a return.

  • Refund Process:
    Refunds will be issued to your original payment method once we receive and inspect the returned item(s). Please note that shipping costs are non-refundable unless the return is due to an error on our part.

  • Exchanges:
    If you wish to exchange an item for a different product or size, please contact us within 30 days of receiving your order. We will work with you to process the exchange, subject to stock availability.

7. Customer Service

  • Customer Support:
    If you have any questions or need assistance with your order, please contact our customer service team at info@spytopin.com or call (706) 283-1673. We are happy to assist you with any inquiries or concerns regarding your purchase.

  • Feedback and Reviews:
    We value customer feedback. If you would like to leave a review of our products or services, please feel free to share your experience on our website or contact us directly with any suggestions for improvement.

8. Limitation of Liability

Spy Topin is not responsible for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product(s) involved.

9. Changes to This Sales Policy

Spy Topin reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated accordingly. We encourage you to review this policy periodically to stay informed about any changes.

10. Contact Us

If you have any questions regarding our Sales Policy or need assistance with a purchase, please do not hesitate to contact us:

Spy Topin
170 Springdale Rd
Elberton, Georgia (GA)
Phone: (706) 283-1673
Email: info@spytopin.com
Website: https://spytopin.com